Sustainable Financial Innovation in Times of Technology
- By Mr. Mohammed Kateeb (Speaker) – Group Chairman & CEO of Path Solutions
Three aspects of the financial services industry were revolutionised by fintech: the business model, the operational model, and most importantly, the customer experience. It’s fascinating to see how fintech replicates the familiar sensations associated with social media and other popular apps. In 2015, only 16% of people used fintech services; by 2019, reports show that over 64% of people used fintech services, and 96% of customers are aware of at least one fintech service. This is a remarkable revolution, showing that within just four years, 96% of customers are aware of at least one fintech service… For more, click here