Question 1

How long does a typical project take?

Accepted Answer

It depends on scope. A focused MVP or marketing site lands in 4–8 weeks. Mid-size custom software, ERP integrations, or AI deployments are typically 8–16 weeks. Multi-phase transformations span 3–9 months. We give a clear timeline before kickoff.

Question 2

Do you work with companies outside Qatar?

Accepted Answer

Yes — we serve clients across the GCC (UAE, Saudi Arabia, Kuwait, Bahrain, Oman) and select international engagements. We are based in Doha and ship in Qatar Time, with bilingual EN/AR delivery.

Question 3

How does pricing work?

Accepted Answer

Most engagements are fixed-price by phase, with a clear scope and deliverables agreed up front. Long-running work (e.g. fractional CTO or IT support) is monthly retainer. We share a written estimate after a free discovery call.

Question 4

Will my project information stay confidential?

Accepted Answer

Yes. We sign mutual NDAs before any sensitive information is shared, and we treat client data and source code as confidential by default — even without a formal NDA.

Question 5

What technologies do you build with?

Accepted Answer

Our defaults: Next.js + React for web, React Native and native iOS/Android for mobile, Node.js / Python / Go for backends, PostgreSQL / SQLite for data, AWS / GCP / Hostinger VPS for hosting. For AI: GPT-4o family, Claude, embeddings + RAG. We pick the stack that fits the problem, not vice versa.

Question 6

Do you support Arabic-first / RTL design?

Accepted Answer

Yes — every site and app we ship is bilingual EN/AR with full RTL support, Arabic-first typography (Tajawal, IBM Plex Sans Arabic), and locale-aware date, number, and currency handling. Arabic is a first-class citizen, not an afterthought.

Question 7

Do you offer hosting and ongoing maintenance?

Accepted Answer

Yes. We offer monthly maintenance retainers covering security patches, backups, performance monitoring, content updates, and on-call for incidents. We can host on your cloud, our managed VPS, or recommend the best fit for your workload.

Question 8

What can your AI chatbots do?

Accepted Answer

More than answer FAQs. We build assistants that pull from your private knowledge base (RAG), answer in Arabic and English, capture leads, book appointments, escalate to humans with full context, and write back to your CRM or Slack. They handle tone, brand voice, and edge cases.

Question 9

How do you keep client data private when using GPT?

Accepted Answer

We use enterprise API access where data is not used for training, store secrets in environment variables (never in code), and route sensitive workflows through self-hosted vector stores. For very sensitive use cases we deploy local LLMs on the client's infrastructure.

Question 10

Can the chatbot handle Arabic dialects?

Accepted Answer

Yes. Our assistants understand and reply in Modern Standard Arabic and major Gulf dialects (Qatari, Saudi, Emirati). Tone and vocabulary are tuned per client — formal for B2B, conversational for retail.

Question 11

What happens after the project is delivered?

Accepted Answer

Every project includes a 30-day stabilisation window where we fix any defects free of charge. After that, you can opt for a monthly support retainer or pay hourly for changes. We keep the source code, infrastructure, and credentials in your name from day one.

Question 12

Will my team be able to use the system without you?

Accepted Answer

Yes. We deliver written documentation, video walk-throughs, and admin training so your team is independent. We are happy to be your long-term tech partner, but our work is built so you are never locked in.

Frequently asked questions

Working with us

Technology and tooling

AI and chatbots

After launch

Let's build something
remarkable.